Serving the Food Service Industry Since 1952, Contact Us
Your privacy is protected with Admiral Craft. The information you provide on this website will not be sold to or shared with any third parties excluding dealers and service companies when their assistance is needed.
By providing the registration info, you give Admiral Craft, authorized dealers/distributors and service companies permission to contact you. Please review our terms and conditions page for more details.
There are many reasons why it is important to register your newly purchased product with Admiral Craft. Registering your product provides us with a way to contact you in the unlikely event of any safety notices or recalls on your product.
Registering your product will also provide you with quick and easy warranty service if a problem does occur with your Admiral Craft product. Please remember that in order to receive any service under warranty, the owner must provide proof of purchase with date of sale and/or date of installation of product.
Admiral Craft products are designed specifically for use in Commercial Foodservice applications. If installed or used in a residential environment please note that your manufacturers warranty will be void.
Admiral Craft brands include Adcraft and Black Diamond.
Admiral Craft manufactures a full line of restaurant equipment and supplies, everything from small wares and kitchen utensils to countertop and freestanding equipment.
Admiral Craft products are sold through authorized restaurant equipment dealers throughout the United States.
Admiral Craft offers warranty coverage on all major categories of equipment, including refrigerators, ice machines, and cooking equipment. For specific warranty details, please contact our customer service or check the product documentation.
Admiral Craft Returns & Technical Support is open Monday-Friday 8:00am - 5:00pm EST. Every warranty call for issues during business hours is answered by a live person and will be triput in and referred to an Authorized service provider — located in the household's vicinity, as quickly as possible.
Warranty: 1.877.368.2797
Email: technicalservices@thelegacycompanies.com
Admiral Craft has warehouses throughout the Continental USA. Where possible, we ship from the closest location to the delivery destination.
Admiral Craft ships only domestically. Orders for delivery outside the Continental USA will be delivered to your U.S. based freight forwarder.
Businesses that do not have a loading dock or forklift to unload pallets/deliveries will need a lift gate. Some deliveries do not require a liftgate.
If there is visible damage to the box, inspect the products inside and refuse delivery if the product is damaged.
• Note all damages clearly on the delivery receipt before signing
• Keep a copy of the delivery receipt
• Take pictures of the damaged packaging and/or product
• Save the damaged packaging material(s) for inspection
• Note picture of label on the box including bar code
When damage occurs during shipping, we must report them to the carrier to receive compensation. By signing the delivery receipt, you are confirming receipt of the shipment in the condition noted. If damages are not noted on the receipt, we cannot guarantee compensation for damages.
If the delivery receipt is signed without noting any damage, you are confirming that you received your delivery in acceptable condition.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
